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Terms of service

The terms for our plans, apps and domains, written to be read.

These terms apply to services you order from BonusHosting, a trading name of BonusGroup LTD (company number 207378054). Services are provided to businesses.

Plans and billing

Plans are billed monthly in advance in pounds sterling. Prices on this site exclude VAT; VAT is added at checkout where it applies. You can cancel any month; the service runs to the end of the month you paid for.

Price promise

The monthly price of your plan does not rise because your first year ends. If we ever need to change prices for existing customers, we tell you in advance and you can cancel before the change.

Apps and custom work

Custom apps and build work are quoted separately. The quote, once you accept it, describes what we build, the price and how it is hosted and maintained.

Domains

Domains are registered in your name for one year and renewed each year at the listed price unless you cancel before renewal. Registry rules of each domain ending also apply.

Fair use

You may not use our services for anything unlawful, for sending spam, or in a way that harms our servers or other customers. We may suspend a service that does.

Your data and your content

Your content and data stay yours. On request when you leave, we help you take your website files and data with you.

Liability

We take care to keep services running and backed up, but we cannot promise uninterrupted service. Our liability is limited to the fees you paid in the three months before the issue, except where the law does not allow a limit.

Last updated: 9 November 2026.